Frequently Asked Questions

Shopping with confidence

Are your designer items authentic?

We source carefully and authenticate items through preferred vendors, experience and diligence. Most items are verified in-house; some are sourced or authenticated through trusted third-party sites. Third-party verification may be available for an additional fee—please contact us before purchasing.

How do you describe item condition?

Every item is sold as is. Please review all photos, item details, measurements and condition notes before purchasing, as much of our inventory is pre-owned or one of a kind.

Can I request independent authentication?

Most items are verified in-house, and some are sourced or authenticated through trusted third-party sites. A third-party verification may be available on request for an additional fee before purchase—contact us to ask.

What happens if an item is proven inauthentic?

Please send documented proof. After verification and return in original condition, we issue a full refund to the original payment method for the item price plus tax. Return shipping is covered when authenticity is in question.

Returns and order help

What is your return policy?

Eligible returns are accepted within 21 days of purchase for store credit. Items must be returned in the same condition with the original tag attached. Shipping is nonrefundable, and the buyer pays return shipping. Final sale, consignment, custom or personalized, and gift card items are not eligible.

What if an item arrives damaged or a flaw was not disclosed?

Please inspect your order promptly and contact us immediately with details and photos so we can evaluate it. For help with returns, refunds or authenticity, email tayloredfindsin@gmail.com.

Offers, consigning and new arrivals

Can I make an offer on an item?

Found something you love? On eligible items, use Offerly to send us your best offer and make that one-of-a-kind find yours.

Can I consign my items with Taylored Finds?

Yes. Visit our Consign with Us page to start a conversation about your items.

When are new arrivals added?

New collections drop every Friday at 4pm EST.

Have another question? Email us.